Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery period varies. Usually it will take 2 to 5 days to receive your order.
You can buy product and at time of checkout account will be created.
Login to the website using the username and password you created. Once logged in, proceed to profile and change the shipping address.
No we dont store credit card information, CCavenue is our payment processor. Your credit card information is handle by CCavenue
If you need to return or change an item
Return & Refund Policy
At Quaint Labs, we are committed to delivering high-quality herbal supplements with proper packaging
and care. If you experience any issue with your order, please review our return and refund policy below.
Returns Eligibility
Returns are accepted within 7 days from the date of delivery only under the following conditions:
- 1. The product arrives damaged, leaked, broken, or tampered during transit.
- 2. The customer receives the wrong product or an incorrect item in the order.
Conditions for Return Approval
To be eligible for a return:
- 1. The product must be unused and in its original packaging.
- 2. Clear photos/videos of the product and packaging must be shared as proof.
- 3. The return request must be raised within 7 days of delivery.
- 3. The order invoice or order ID must be provided.
Refund Process
Once the returned product is received and inspected, approved refunds will be processed within 5–7
business days to the original payment method or as store credit, depending on the case.
How to Request a Return
To initiate a return, please contact our support team at:
How to Request a Return
To initiate a return, please contact our support team at:
- Email: support@precisionherbals.com
- Phone/WhatsApp: +91-9175551555
- Please include your order ID along with photos/videos of the issue for faster resolution.
Important Note:
As herbal supplements are consumable wellness products, returns are handled carefully to maintain
product safety and quality standards for all customers.
